Return Window
You may request a return within 14 days of receiving your order.
Eligibility for Returns
Items must be:
- Unused and in original condition
- In original packaging
Non-Returnable Items
- Final sale items
- Gift cards
- Personalized products
Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged.
Return Process
To initiate a return, contact us at:
info@lumoralaura.com
Return Address:
905 Hazel Ct, Denver, CO 80204, USA